Fibre Field Engineer - Essex area

Job Title: Fibre Field Engineer - Essex area
Contract Type: Permanent
Location: Chelmsford
Salary: Competitive
Start Date: 2021-10-06
Contact Name: Lee Spiers
Contact Email:
Job Published: 2 months ago

Job Description

Having secured significant private investment, my client is planning a major fibre-to-the-home build across rural communities in the East of England, connecting thousands of homes to next-generation full-fibre infrastructure.

We are looking for individuals with the knowledge, creativity, drive and determination to help the company achieve its goals successfully. This is a dynamic, exciting environment to work within and will provide significant opportunities for the right people, with the right skills, to develop and grow with the company.

To support growth toward becoming the leading broadband network and services provider in the area, we are looking for talented and experienced Fibre Field Engineers to install and maintain Fibre to the Premise connections. This is a customer-facing role, and you will be expected to provide quality support by being engaging, friendly and confident to help us deliver a first-class end-user experience for our customers.

Reporting to the Head of Network Strategy & Operations, our Fibre Engineers will:

Help us achieve technical excellence within our networks
Complete all work as scheduled and maintain regular contact with the Customer Care Team on progress and variation to work schedule.
Complete FTTP installation to the required company standard, including signal testing and installation of external and internal equipment. To include pre-terminated connections for both, Underground and Overhead FATs
Competent at splicing fibre within agreed tolerance levels
Install fibre network infrastructure equipment including working on Overhead and Underground PIA networks.
Complete service calls to diagnose and resolve service issues
To complete OTDR tests and complete analysis of results within the fibre network
Work with Technical Support and Network Operations to diagnose and resolve more complex issues
Complete accurate documentation for all network changes, signal testing and non-routine job
Install equipment to include CCTV equipment, data cabinets, network cable, patch panels, etc
Project-based work with the general scope of the job role.
Carry out onsite surveys for new locations and prepare a survey report
Identify and suggest ways we can improve the network and our procedures
Provide ‘on-call’ out of hours support
Adhere to the Company Health & Safety Policy at all times
Complete Risk Assessment prior to commencement of work
Agree on installation criteria with a customer prior to commencement of work
Record all information accurately, including photographs, against the job record and paperwork
Collect any payment due from the customer as appropriate
Record all stock information, including serial numbers, of equipment used
Maintain all equipment and tools provided and ensure they are kept organised and stored safely
The candidate should have proven experience and capability in the following areas:

Knowledge and Experience:

Knowledge of overhead and underground fibre network installation and maintenance
Fibre Splicing
Fault finding & Rectification
OTDR Testing
Knowledge of Physical Infrastructure Access (PIA) is desirable

Education/ Qualifications:

Working at height including ladder, pole and tower climbing
Full UK driving licence
NRSWA accreditation
Full UK driving license
The following qualifications are desirable:

SA001 PIA certification
SA002 PIA certification
S7 / S8 PIA certification

All candidates should have good interpersonal skills with a can-do attitude.

What's in it for you?

Salary of up to £35,000 per annum
Competitive benefits package